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How to disable auto-renewal for my Scale subscription
How to disable auto-renewal for my Scale subscription
Updated over a week ago

Follow ​the steps below to manage your Scale subscription and switch off the auto-renew of your Scale subscription.

Turning off auto-renew will unsubscribe you from Scale once your current subscription period ends.

You can also opt to may monthly after one year of subscription.

Please note that subscriptions are associated with Clara profiles, please ensure you have selected the relevant profile for the subscription you would like to manage.


1. Select the profile you would like to manage

Scale subscriptions are linked to a profile, not a user account. Make sure you have opened the profile you are trying to manage.

Select the profile you would like to manage

2. Click on menu

in the top right corner of your screen

Click on menu

3. Click on Manage subscription

Click on Manage subscription

4. Click on Edit subscription

Click on Edit subscription

5. Click on Off

to turn off auto-renewal.

Click on Off

6. You can also manage your payment cycle

After one year of subscription, you can switch to monthly payments

You can also manage your payment cycle

7. Click on Next

Click on Next

8. Click on Confirm

to save changes

Click on Confirm

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